Instacart respects customers’ privacy. Please review Instacart’s Privacy Policy to learn more about our privacy practices.  

Correcting personal information

Customers can change or update personal information on file with Instacart. You can change the following—

  • Account information
  • Contact information
  • Address(es)
  • Payment methods
  • Loyalty cards
  • Order notifications
  • Marketing options
  • Retailer sharing
  • Instacart+

You can change or update your personal information in the Instacart app or on the Instacart website.

In the app—

  1. Open the Instacart app
  2. Tap the menu in the upper left corner
  3. Tap Account Settings or Your Instacart+ membership
  4. Tap the section(s) you want to change

On the website—

  1. Go to Instacart.com
  2. Click the menu in the upper left corner
  3. Click Account Settings or Your Instacart+ membership
  4. Click the section(s) you want to change

Accessing personal information

Active and inactive customers can request a copy of their personal information that Instacart has by submitting a request to access personal information.

Non-account holders who do not have access to their account may email [email protected] with their request.

An Authorized Agent is someone authorized by a customer to act on behalf of the customer. Authorized Agents must submit the customer’s request along with enough information to enable Instacart to verify the customer’s identity (as explained in the Privacy Policy) and proof of authorization to [email protected]. Proof of authorization can be a Power of Attorney document or the customer’s written authorization. 

Deleting personal information

Users can request deletion of personal information as explained in the Privacy Policy. 

Right to appeal

Starting January 1, 2023, certain customers may submit an appeal if Instacart has not responded to a privacy request within 45 days.

More information can be found in Instacart’s Privacy Policy.

Additional data privacy questions

Please review the Instacart Privacy Policy for more information about our privacy practices and your rights and choices.